Reply To: Hold Harmless – help from software vendor – from Deb Garneau

[Deb Garneau]

#1750

Thanks Chris,

For those who use Munis, I have a great technician at Tyler. He is up the food chain a little and more experienced than anyone else I have had assigned to fix an issue. His name is Matthius White and his direct extension is 6023. He has helped me fix numerous issues from helping me create a split rate and code my classes correctly. He will get “development” involved if he can’t fix the issue to fixing a quirky issue with an individual parcel. He just doesn’t fix the issue, he instructs me on what to look for if it occurs again.

Chelsea, I will let you know how I make out with Munis.